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Consumer Trust & Fee Safeguards

Pricing & Refund Policy

No hidden fees, no deceptive fine print. Explore our 7-day money-back guarantee, batch postponement options, and transparent Razorpay refund settlements.

Organization: Sphere Hive Academy (Sphere Hive Lab)
Payment Partner: Razorpay (PCI-DSS Level 1)
Effective Date: September 2026
Version: 2.4
Terms of ServicePrivacy PolicyPricing & Refund Policy
Table of Contents
  • 1. Transparent All-Inclusive Tuition
  • 2. 7-Day Money-Back Guarantee
  • 3. Eligibility & Fair Use Conditions
  • 4. Razorpay Settlement & Timelines
  • 5. Free Academic Batch Transfers
  • 6. Chargebacks & Inquiries
  • 7. Billing & Refund Desk Contact
Money-Back Guarantee
100% Risk-Free: You can attend the first week of live sessions and inspect the curriculum. If it does not fit your goals, get a full refund within 7 days.
Questions about batch transfers or payments?
Contact Billing Desk
01

Transparent All-Inclusive Tuition

Summary in Plain English
What you see is what you pay. Our tuition covers all live lectures, mentor reviews, workshop materials, assessments, and verifiable certificates. Zero hidden examination or certification surcharges.

Atelier Coding School believes in radical transparency. Every fee listed across our course catalog represents the complete, all-inclusive tuition for the duration of that cohort track.

Your tuition fee covers:

  • Complete access to all live interactive cohort lectures and weekend architectural deep dives.
  • Permanent access to recorded lectures throughout your active enrollment and archival review periods.
  • 1-on-1 scheduled mentor code reviews, portfolio audits, and career guidance sessions.
  • Browser-based interactive workbench access, diagnostics, and milestone assessments.
  • Official cryptographically signed completion certificate and alumni community membership.
02

7-Day Money-Back Guarantee

Summary in Plain English
You have 7 calendar days from your payment date or the first day of live cohort classes to evaluate the program. If it is not the right fit, we will refund 100% of your tuition fee.

We want you to enroll with absolute confidence. If you join an Atelier cohort and determine that the teaching pace, curriculum depth, or schedule does not align with your expectations, you are entitled to a 100% refund of the tuition paid.

The 7-day refund window commences from whichever date is later:

  • The official start date of the first live class session of your enrolled cohort; or
  • The timestamp of your successful tuition payment (for students enrolling right as the batch begins).
03

Eligibility & Fair Use Conditions

To protect our mentors and prevent curriculum scraping or bad-faith resource piracy, full refund approval is subject to the following reasonable conditions:

  • Submission Deadline: Your refund request must be formally submitted via email to spherehive@kvgce.ac.in before 11:59 PM IST on the 7th calendar day.
  • Fair Consumption Limit: You must not have consumed or downloaded more than 20% of the course curriculum materials or attended more than two (2) live lecture sessions.
  • Verification Details: The email must originate from your registered student account email address and include your payment transaction identifier (Razorpay Payment ID).

Refund requests submitted after the 7-day window has elapsed cannot be processed; however, learners experiencing unexpected personal circumstances are always eligible for our free batch transfer policy outlined below.

04

Razorpay Settlement & Timelines

Summary in Plain English
Once approved, refunds are credited directly back to your original payment method (UPI, credit/debit card, or net banking) within 5 to 7 business days per standard Indian banking settlement cycles.

All approved refunds are initiated directly through our payment partner, Razorpay. Funds are returned to the original payment source:

UPI Payments (GPay, PhonePe, Paytm)

Typically settles within 24 to 48 hours directly back into your linked bank account.

Debit & Credit Cards

Reflected on your card statement within 5 to 7 working days, depending on your issuing bank's cycle.

Net Banking & IMPS

Processed via RBI clearing networks within 3 to 5 business days directly to the remitting bank account.

05

Free Academic Batch Transfers

Summary in Plain English
Life happens. If college exams, family duties, or illness interrupt your cohort, you can pause your seat and transfer to the very next cohort of the same track completely free of charge.

We understand that engineering students face heavy semester examination schedules, final-year project submissions, and unexpected health challenges. You should never have to lose your learning investment due to academic conflicts.

Under our Flexible Batch Postponement Policy:

  • Every student is entitled to one (1) free batch transfer to the subsequent cohort of the same track.
  • Your completed modules and progress will be carried forward or reset upon your preference.
  • Batch transfer requests should be submitted at least 48 hours before the start of the new cohort batch.
06

Chargebacks & Inquiries

If you notice an unfamiliar charge or duplicate billing, we strongly encourage you to contact our billing team first before initiating a payment dispute with your bank or credit card provider.

We resolve billing inquiries, inadvertent double charges, or invoice discrepancies within 24 to 48 business hours. Initiating an unwarranted chargeback without contacting our support desk may lead to automated suspension of student dashboard access during the banking review period.

07

Billing & Refund Desk Contact

For all refund requests, payment receipt duplicates, GST invoice inquiries, or batch transfer applications, please reach out directly to our dedicated finance desk:

Atelier Finance & Fee Redressal Desk

Sphere Hive Academy / Atelier Coding School
Top Floor, MBA Block, KVGCE Campus, Kurunjibhag,
Sullia, Dakshina Kannada, Karnataka - 574327, India

Billing Desk Emailspherehive@kvgce.ac.in
Official Phone / Helpline+91 7411288457
Processing HoursMonday – Saturday, 9:00 AM – 6:00 PM IST
Response GuaranteeWritten Confirmation within 24 Hours
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CONTACT

Online: 11am - 8pm+91 7411288457
Offline: 11am - 8pm+91 7411288457
spherehive@kvgce.ac.in

Top Floor, MBA Block
KVGCE Campus, Kurunjibhag
Sullia(DK), Karnataka, 574327

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